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Shipping & Delivery

Shipping Information

 

All our orders are shipped with Australia Post Services.

We ship to the following countries:

  • Australia
  • New Zealand
    • United States
    • Canada
    • United Kingdom
    • Ireland

    **All delivery times listed below are based on Australia Post's recommendations, however they do not account for any delays**

     

    Australia

    Orders will be dispatched in 1-2 business days

    Standard Shipping (2+ business days) = $7

    Express Shipping (1-2 business days) = $10

    • Express Post is a NO SIGNATURE delivery.

    Tracking your order

    Once your order is packed and sent you will receive an email with a tracking number to track your parcel with Australia Post.

    If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, your parcel will be taken to your local Australia Post office.

     

    Lost Parcels 

    If your parcel has be marked as delivered but you cannot locate it on your property, please contact Australia Post's customer service line on 17 76 78 and lodge an investigation. If Australia post is unable to disclose where your parcel is through the investigation, please contact us immediately by emailing info@kaloncollections.com